Effective Date: 23 May 2025
Website: https://www.swayqox.com
Swayqox.com (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.
1. Information We Collect
We may collect personal and non-personal information from you in several ways:
a) Personal Information
When you create an account, place an order, or contact us, we may collect:
- Full Name
- Email Address
- Phone Number
- Billing and Shipping Address
- Payment Information (processed securely via third-party providers)
b) Non-Personal Information
This includes:
- Browser type
- Device type
- IP address
- Pages visited on our site
- Cookies and usage data
2. How We Use Your Information
We use the information we collect for the following purposes:
| Purpose | Description |
|---|---|
| Order Processing | To process, confirm, and ship your orders |
| Account Management | To manage your user account and preferences |
| Customer Support | To respond to inquiries and resolve issues |
| Personalization | To tailor your shopping experience |
| Communication | To send updates, promotions, and newsletters (you can opt-out anytime) |
| Analytics | To understand website usage and improve our services |
| Security | To protect against fraudulent transactions and unauthorized access |
3. Sharing of Information
We do not sell your personal data. We may share your information with:
- Third-party service providers (e.g., payment processors, delivery partners)
- Legal authorities if required by law
- Business partners for promotional or analytical purposes (with your consent)
All third-party partners are required to comply with strict data privacy and security obligations.
4. Cookies and Tracking Technologies
We use cookies to enhance your browsing experience and analyze site traffic. You may choose to disable cookies through your browser settings, but this may affect site functionality.
Types of cookies we use:
- Essential Cookies – For core website operations
- Performance Cookies – To monitor site performance
- Marketing Cookies – For personalized advertising (if applicable)
5. Data Security
We implement industry-standard security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. This includes SSL encryption and secure servers.
6. Data Retention
We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy or as required by law. You may request deletion of your account at any time.
7. Your Privacy Rights
Depending on your location, you may have rights including:
- Access to the personal data we hold about you
- Correction of inaccurate or incomplete data
- Deletion of your data (“right to be forgotten”)
- Objection to or restriction of processing
- Data portability
- Withdrawal of consent (if previously given)
To exercise these rights, please contact us using the details below.
8. Children’s Privacy
Swayqox.com is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such data, we will delete it promptly.
9. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated “Effective Date.” Your continued use of the site signifies your acceptance of the revised policy.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us:
Email: [email protected]